Solutions / KasaFlow
Calls your customers in their language. Around the clock.
KasaFlow makes and answers business calls — speaking 30+ languages live on the line, understanding Twi, Ga, Ewe, Hausa and Fante as your customer speaks them, and replying in a language they also speak. Voice notes and campaign audio go out in 70+, writing in 550+. It remembers every customer and follows up day and night — so your team can stop chasing and start closing.
Inbound & outbound · works with your phone system and CRM.
The phone is where deals are won — and quietly lost.
"We can't staff a call centre in every language our customers speak."
So calls go unanswered, or customers struggle through a language that isn't theirs.
"Half our follow-ups never happen, and the leads go cold."
Reminders, confirmations and check-ins fall through the cracks when people are busy.
"Customers repeat themselves to a new agent every single time."
No memory of the last call means a worse experience and slower resolutions.
Up and running in three steps.
Tell it the goal
Give KasaFlow a job — collect a payment, confirm an order, qualify a lead — and the knowledge it needs to do it well.
It calls, or answers
In the customer's own language, around the clock, remembering every past conversation and staying on-message.
You see everything
Transcripts, outcomes, sentiment and next steps land in your dashboard and flow into the tools you already use.
Built around the outcomes you care about.
Inbound & outbound
Answers every incoming call and runs outbound campaigns at scale — reminders, confirmations, follow-ups, win-backs and lead qualification — without anyone dialling a number.
Real multilingual
Understands Twi, Ga, Ewe, Hausa and Fante on a live call — the only voice agent that understands your customer's language even when it can't speak it — and answers anyway in a language they also speak, live on the call in 30+ or in writing in 550+. Customers speak how they actually speak.
Conversation memory
Remembers every customer and every past call, so no one has to repeat themselves and each conversation picks up where the last one left off.
Insight on every call
A clear summary, sentiment, lead score and outcome on every call — so you can see what's working and act on it.
Fits your tools
Works with your phone system, calendar and CRM, so calls, notes and outcomes show up where your team already works.
Built for trust
Sensitive details handled with care, a full record of every call, and consent respected — the guardrails serious businesses need.
Three numbers, and one thing they don't tell you.
On a live call KasaFlow speaks 30+ languages in realtime, and understands Twi, Ga, Ewe, Hausa and Fante as your customer speaks them — answering in a language they also speak. Where it understands a language it cannot yet speak on the call, the caller still speaks naturally and is understood, and the reply comes back in a language they also speak, or in writing in their own.
Text conversation
Full written back-and-forth — chat, SMS, WhatsApp, email — in the customer's own language.
Voice
Voice notes, campaign audio and recorded replies in 70+ languages; a live call, spoken in realtime, in 30+ of them — at the same price in every language.
Wherever a call moves the business forward.
"Our customers don't change how they talk. Now we don't ask them to."
What operations teams tell us when KasaFlow starts taking calls: fewer missed follow-ups, faster collections, and customers who feel heard in their own language. (Early-adopter results; we'll publish named case studies as pilots complete — no invented numbers.)
Start small. Scale when it's working.
Pay for the calls you make — no call-centre overheads. Talk to us for a plan that fits your volume.
- A working voice agent in a day
- Inbound or outbound
- Core languages
- Dashboard & transcripts
- 550+ languages by text, 70+ spoken aloud, 30+ live on a call — same price every language
- Inbound + outbound campaigns
- Memory, sentiment & lead scoring
- CRM & telephony integration
- High volume & SLAs
- Advanced compliance & audit
- Dedicated support
- Sovereign / private deployment
The things teams ask us first.
Will it sound robotic?
No. KasaFlow holds a natural, two-way conversation, understands what the customer means (not just keywords), and responds in their language. Most callers simply experience a helpful, patient agent.
Which languages does it support?
It holds a conversation in 550+ languages by text — chat, SMS, WhatsApp and email — and speaks 70+ aloud in voice notes, campaign audio and recorded replies. On a live call it speaks 30+ of those in realtime, and understands Twi, Ga, Ewe, Hausa and Fante as the caller speaks them; live understanding of Ga is a first. Where it understands a language it doesn't yet speak on the call, the caller is still understood and the reply comes back in a language they also speak, or in writing in their own — at the same price in every language.
Can it work with our existing phone system and CRM?
Yes. KasaFlow connects to your telephony, calendar and CRM so calls, notes and outcomes appear where your team already works. No rip-and-replace.
Is customer data handled safely?
Yes. Sensitive details are handled with care, every call is recorded for your records, and consent is respected — the guardrails regulated businesses require.
How fast can we go live?
A basic agent can be answering or making calls within a day. Deeper integrations and tuning follow from there.
What does it cost?
You pay for the calls you make — a fraction of running a multilingual call centre. Start free, then choose a plan that fits your volume. Talk to us for specifics.
Pairs naturally with
Put KasaFlow on the phones.
See it handle a real call in your language, on your use case. A short demo, no pressure.