Solutions / KASA

KASA AI Voice Agent

Calls your customers in their language. Around the clock.

KASA makes and answers business calls in 20+ languages, remembers every customer, and follows up day and night — so your team can stop chasing and start closing.

Inbound & outbound · works with your phone system and CRM.

K
KASA
live call · 00:48
EN → TWI
KASAHi Ama, it's KASA calling from your bank. Your payment of GHS 250 is due Friday — would you like to pay now over the phone?
CustomerAane, mepɛ sɛ metua seesei ara.
KASAYoo, no problem. I'll switch to Twi and take you through it securely.
Live · sentiment: positive · outcome: payment
20+
languages, with mid-call switching
24/7
inbound & outbound calling
Every.
customer remembered, call to call
1×
a fraction of a call-centre's cost
A businessman taking a call on a West African city street
Real calls, real languages.KASA speaks to customers the way they speak.
Sound familiar?

The phone is where deals are won — and quietly lost.

"We can't staff a call centre in every language our customers speak."

So calls go unanswered, or customers struggle through a language that isn't theirs.

"Half our follow-ups never happen, and the leads go cold."

Reminders, confirmations and check-ins fall through the cracks when people are busy.

"Customers repeat themselves to a new agent every single time."

No memory of the last call means a worse experience and slower resolutions.

How it works

Up and running in three steps.

Tell it the goal

Give KASA a job — collect a payment, confirm an order, qualify a lead — and the knowledge it needs to do it well.

It calls, or answers

In the customer's own language, around the clock, remembering every past conversation and staying on-message.

You see everything

Transcripts, outcomes, sentiment and next steps land in your dashboard and flow into the tools you already use.

What it does

Built around the outcomes you care about.

Inbound & outbound

Reach & respond

Answers every incoming call and runs outbound campaigns at scale — reminders, confirmations, follow-ups, win-backs and lead qualification — without anyone dialling a number.

Real multilingual

Be understood

Detects the caller's language and switches mid-conversation across 20+ languages, including the ones most platforms ignore. Customers speak how they actually speak.

Conversation memory

Feel known

Remembers every customer and every past call, so no one has to repeat themselves and each conversation picks up where the last one left off.

Insight on every call

Know what happened

A clear summary, sentiment, lead score and outcome on every call — so you can see what's working and act on it.

Fits your tools

Slot into your stack

Works with your phone system, calendar and CRM, so calls, notes and outcomes show up where your team already works.

Built for trust

Stay compliant

Sensitive details handled with care, a full record of every call, and consent respected — the guardrails serious businesses need.

Who uses it

Wherever a call moves the business forward.

Lending & microfinance — payment reminders, collections Insurance — renewals, policy questions, claims Retail & e-commerce — order & delivery confirmations Appointments — booking, reminders, reschedules Customer support — tier-1 triage, FAQs, lookups Sales — outreach, qualification, demo booking
In the field

"Our customers don't change how they talk. Now we don't ask them to."

What operations teams tell us when KASA starts taking calls: fewer missed follow-ups, faster collections, and customers who feel heard in their own language. (Early-adopter results; we'll publish named case studies as pilots complete — no invented numbers.)

MoreContacts reached — calls happen 24/7, not just office hours.
LessManual chasing — your team stops dialling and starts closing.
BetterExperience — every customer is remembered and understood.
Pricing

Start small. Scale when it's working.

Pay for the calls you make — no call-centre overheads. Talk to us for a plan that fits your volume.

Starter
Try it free
  • A working voice agent in a day
  • Inbound or outbound
  • Core languages
  • Dashboard & transcripts
Get started
Growth · most chosen
Pay as you call
  • All 20+ languages, mid-call switching
  • Inbound + outbound campaigns
  • Memory, sentiment & lead scoring
  • CRM & telephony integration
Book a demo
Enterprise
Custom / let's talk
  • High volume & SLAs
  • Advanced compliance & audit
  • Dedicated support
  • Sovereign / private deployment
Contact sales
Questions

The things teams ask us first.

Will it sound robotic?

No. KASA holds a natural, two-way conversation, understands what the customer means (not just keywords), and responds in their language. Most callers simply experience a helpful, patient agent.

Which languages does it support?

Over 20, including widely-spoken African languages that most voice platforms leave out, alongside English, French, Arabic, Spanish and more. It detects the caller's language and can switch mid-call.

Can it work with our existing phone system and CRM?

Yes. KASA connects to your telephony, calendar and CRM so calls, notes and outcomes appear where your team already works. No rip-and-replace.

Is customer data handled safely?

Yes. Sensitive details are handled with care, every call is recorded for your records, and consent is respected — the guardrails regulated businesses require.

How fast can we go live?

A basic agent can be answering or making calls within a day. Deeper integrations and tuning follow from there.

What does it cost?

You pay for the calls you make — a fraction of running a multilingual call centre. Start free, then choose a plan that fits your volume. Talk to us for specifics.

Put KASA on the phones.

See it handle a real call in your language, on your use case. A short demo, no pressure.